Sintela Limited is part of the Sintela Group which includes Sintela Engineering Ltd. and Sintela Inc. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Sintela collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Sintela with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

How will we use your data?

Sintela collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

• If you agree, Sintela will share your data with our partner companies so that they may offer you their products and services.

• When Sintela processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How Long Will We Keep Your Data?

Sintela will securely stores your data for as long as it is needed to fulfil the purposes we collected the data for. In some cases we will need to keep your personal data in accordance with our business record retention policies. This could mean we hold your personal data for 6 years from receipt. However, we will periodically review whether this is necessary and when it is clear that retaining your personal data is no longer necessary, we will destroy the data.

How Do We Keep Your Data Secure?

We have appropriate security measures in place to prevent personal information from being lost, stolen or misused. We will limit access to your personal information to only those who have a genuine need to know it. The third parties we share your data with, or use to process your information, will do so only in an authorised manner and will be subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. In the event of a data breach, we will follow all legal obligations with respect to notifying persons that are involved and appropriate regulators.

Marketing

Sintela would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.[List partner companies here]If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Sintela from contacting you for marketing purposes or giving your data to other members of the Sintela Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Sintela would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sintela for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sintela correct any information you believe is inaccurate. You also have the right to request Sintela to complete information you believe is incomplete.

The right to erasure – You have the right to request that Sintela erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sintela restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sintela’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sintela transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@sintela.com

Call us: + 44 1275 375 762

Or write to us at: Sintela Ltd., The Distillery, The Old Brewery Office Park, 7-11 Lodway, Pill, Bristol, BS20 0DH. United Kingdom.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Sintela uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Sintela uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Sintela uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sintela sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sintela website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sintela keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 November 2019.

How to contact us

If you have any questions about the privacy policy of Sintela, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@sintela.com

Call us: + 44 1275 375 762

Or write to us at: Sintela Ltd., The Distillery, The Old Brewery Office Park, 7-11 Lodway, Pill, Bristol, BS20 0DH. UK

How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that Sintela has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: www.ico.org.uk

Address Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF